TBCSA Tourism Business Index (TBI) survey: Help shape the future of South Africa’s tourism sector

FEDHASA members are invited to participate in the Tourism Business Index (TBI), an initiative of the Tourism Business Council of South Africa and compiled by BDO.

The TBI is a valuable tool for monitoring and predicting the health of the tourism sector and provides an indication of the current and likely future performance of businesses operating within the Tourism Sector in South Africa. It is a comprehensive measure that considers a wide range of tourism-related businesses, and information is collected through an online survey.

The overall tourism index includes accommodation operators, tour operators, coach operators, vehicle rental companies, airlines, travel agents, retail outlets, forex traders, conference venues and attractions.

After twelve months of normal trading conditions since the lifting of all Covid-19 restrictions – we would like to resume regular TBCSA Tourism Business Index (“TBI”) to take stock of the current performance and outlook for our industry.

Please can the owner, CEO, or strategic and operational persons in charge of the business or its business units complete the online survey (links below) by latest Friday, 18 August 2023 close of business.The survey is short, easy and no quantitative performance data is required. It should take about ten minutes to complete the survey.

Your participation is greatly appreciated and will contribute to a robust industry index!


Activities and Attractions



B&B/Guest House/Guest Farm

Camping and Self-Catering

Camping and Self-Catering Groups

Hotel Groups 

Independent Hotels




Conference and Event Venue 


Bus/Coach Company 

Car Hire



Travel Agents 

Tour Operators 

You are welcome to visit Reports – TBCSA to view previous reports.

If you have any questions or need further details about the TBI, its methodology, or how it’s used to assess the performance of the tourism sector, feel free to ask Jabulani Debedu from BDO at JDebedu@bdo.co.za.


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