GuestRevu joins FEDHASA, strengthening its commitment to the hospitality industry

GuestRevu, the leading provider of guest feedback and online reputation management solutions for the hospitality industry, is proud to announce that it has joined FEDHASA. This membership further underpins GuestRevu’s dedication to supporting and contributing to the growth and success of the hospitality industry in South Africa and beyond.

FEDHASA is a highly respected industry association representing the diverse sectors of the South African hospitality industry, including hotels, restaurants, guesthouses, and other accommodation providers. By becoming a member, GuestRevu demonstrates its commitment to working closely with industry leaders, sharing insights, and contributing to the collective advancement of the sector.

As a member of FEDHASA, GuestRevu will actively participate in fostering positive change within the hospitality industry. By leveraging its expertise in guest feedback and reputation management, GuestRevu aims to help businesses enhance their operations, deliver exceptional guest experiences, and drive sustainable growth.

“We are delighted to join FEDHASA and collaborate with these amazing like-minded professionals who share our passion for the hospitality industry,” said Chris Alexandre, founder and CEO of GuestRevu. “We are excited to be a part of this organisation, and we look forward to offering our industry-leading solutions and knowledge to assist FEDHASA members in optimising guest satisfaction and enhancing their online reputations. GuestRevu LITE, our free version, is designed to offer really simple access to our technology, and to help businesses of all sizes thrive in the increasingly competitive landscape.”

Lee-Anne Singer, FEDHASA Cape Chairperson added “Embracing the convergence of technology and hospitality, we are delighted that GuestRevu has joined FEDHASA. This symbolises a shared commitment to unlocking new horizons of innovation and guest experiences, fuelling the growth of our industry and shaping the future of South African hospitality. Together, we strive to redefine what it means to deliver exceptional service and elevate industry standards in this digital age.”

GuestRevu, known for its world-class commitment to client satisfaction and continuous innovation, recently launched GuestRevu LITE, a free version of its product. This offering empowers small and medium-sized businesses to access GuestRevu’s industry-leading feedback and reputation management solutions, enabling them to enhance guest experiences and drive growth.

The comprehensive platform enables hospitality businesses to capture real-time guest feedback, monitor online reviews across multiple platforms, and gain valuable insights into guest sentiments. With its user-friendly interface and robust analytics, GuestRevu enables businesses to proactively address guest concerns, identify areas for improvement, and highlight their strengths to attract and retain guests.

In addition, GuestRevu has achieved remarkable worldwide recognition within the industry. It proudly holds the number one position in both of its categories on HotelTechReport, a respected industry software comparison platform. This acknowledgement underscores GuestRevu’s commitment to delivering excellence and providing solutions that meet the evolving needs of the hospitality sector.

As a member of FEDHASA, GuestRevu will actively contribute to industry events, conferences, and research initiatives, and the company’s integration into the FEDHASA network provides a valuable opportunity for collaboration and knowledge-sharing among industry professionals. Together, they strive to create a vibrant, sustainable, and customer-centric hospitality sector in South Africa.


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