Webinar recording: ‘Partnering for Safer Travel: Updates from the SECURA Traveller Project’

Thank you for joining us yesterday for an insightful webinar on how we can collectively ensure safe and secure travel experiences in South Africa. Judging by the great engagement during the session, it’s clear we all share the goal of providing tourists with complete peace of mind.

Our expert panellists walked us through the key features of the SECURA Traveller App and its benefits for travellers and tourism businesses alike. We saw a live demo of the app’s quick response time and heard inspiring stories of how a streamlined incident management protocol has helped travellers during past incidents.

We also discussed how aligning communications and initiatives under the National Tourism Crisis Communication Plan can help us better respond to any incidents as one unified industry. By providing travellers with consistent messaging and support across stakeholders, we build confidence in visiting South Africa.

To keep the conversation going, we have provided links to the webinar recording and slides below. We have also included a link to the SECURA Traveller Toolkit, which contains resources to help your business drive adoption of the app among staff and travellers.

You can access Andre du Toit’s presentation here

You can access Natalia Rosa’s presentation here

You can access Hannelie du Toit’s presentation here

You can access the SECURA Traveller Trade Toolkit here  

Access the SECURA Traveller FAQ Guide here

Let’s continue working together to position South Africa as a destination that prioritises traveller safety. We encourage you to reach out with any questions as you implement learnings from the webinar into your own business and communications.

Important contact details:

Questions about SECURA Traveller – info@securatraveller.co.za

Questions about the SECURA Traveller Trade Toolkit – securatraveller@bigambitions.co.za

Questions about the National Tourism Communications Plan – natalia@bigambitions.co.za

Volunteer and Translator Registration here  

Join the SATSA Advice Network here

Join the Tourism Safety Network here  

National HOTLINE number 083 318 2475

Visit the SECURA Traveller website to download the app, purchase coupon codes, access the toolkit or learn more: www.securatraveller.co.za

Our aim is to empower the industry with consistent resources and training, ensuring that there is alignment across all sectors regarding safety and security. If you have feedback on this webinar or any comments on what you would like to see in the future, please share your thoughts with the team at securatraveller@bigambitions.co.za.

Share:

More News

FEDHASA’s Legal Compliance Checklist: Supporting Your Hospitality Business

As part of our ongoing commitment to support our members and the industry, FEDHASA has created a Legal Compliance and Statutory Operating Responsibilities Checklist for hospitality professionals. This comprehensive resource is designed to guide you through the essential legal and operational requirements, ensuring your business remains compliant and well-protected. Covering

Read More »

StatsSA International Tourism report for August 2024

The latest StatsSA International Tourism report for August 2024 reveals a mixed picture for South Africa’s tourism industry. While overall traveller numbers have decreased compared to the previous year, there has been a notable uptick in foreign visitors. In August 2024, a total of 2,376,711 travellers passed through South Africa’s

Read More »