The future of guest feedback has arrived, and FEDHASA is part of it! 

At FEDHASA, we understand the power of guest reviews – both the good and the bad. That’s why we’re excited to announce our partnership with GuestRevu, a trailblazer in guest feedback and online reputation management solutions for the hospitality industry. More good news – they recently launched GuestRevu LITE, a free version of the product designed to offer you really simple access to the tech. 

GuestRevu’s game-changing tool automates the guest feedback process. So, you can send questionnaires to your guests automatically – whether it’s right at check-out or a few days later when they’ve returned to the real world.  

Embracing the convergence of technology and hospitality, we are delighted that GuestRevu has joined FEDHASA. This symbolises a shared commitment to unlocking new horizons of innovation and guest experiences, fuelling the growth of our industry and shaping the future of South African hospitality.

So, what can GuestRevu do for you?  

  • Analysing feedback from guests helps you understand how to improve guest experiences, and stay ahead of the competition by making data-driven decisions. 
  • You’ll have a better connection when communicating with a guest via the GuestRevu surveys, which of course increases loyalty. 
  • You get alerted to new reviews from over 30 top review sites, allowing you to monitor and respond promptly to guest feedback. 

As a partner GuestRevu will be involved in our industry events, conferences, and research initiatives – all of which benefit you, our FEDHASA members. 

You can sign up for a free GuestRevu Lite account here.  


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We look forward to celebrating with you

The FEDHASA Hospitality Awards are designed to formally recognise and celebrate the exceptional contributions of companies and individuals in South Africa’s dynamic hospitality industry.