The future of guest feedback has arrived, and FEDHASA is part of it! 

At FEDHASA, we understand the power of guest reviews – both the good and the bad. That’s why we’re excited to announce our partnership with GuestRevu, a trailblazer in guest feedback and online reputation management solutions for the hospitality industry. More good news – they recently launched GuestRevu LITE, a free version of the product designed to offer you really simple access to the tech. 

GuestRevu’s game-changing tool automates the guest feedback process. So, you can send questionnaires to your guests automatically – whether it’s right at check-out or a few days later when they’ve returned to the real world.  

Embracing the convergence of technology and hospitality, we are delighted that GuestRevu has joined FEDHASA. This symbolises a shared commitment to unlocking new horizons of innovation and guest experiences, fuelling the growth of our industry and shaping the future of South African hospitality.

So, what can GuestRevu do for you?  

  • Analysing feedback from guests helps you understand how to improve guest experiences, and stay ahead of the competition by making data-driven decisions. 
  • You’ll have a better connection when communicating with a guest via the GuestRevu surveys, which of course increases loyalty. 
  • You get alerted to new reviews from over 30 top review sites, allowing you to monitor and respond promptly to guest feedback. 

As a partner GuestRevu will be involved in our industry events, conferences, and research initiatives – all of which benefit you, our FEDHASA members. 

You can sign up for a free GuestRevu Lite account here.  


More News

StatsSA International Tourism reports for March 2024

Download addresses – International Tourism Full Report – International Tourism Key Findings – International Tourism Key Findings March 2024 In March 2024, 2 710 991 travellers (arrivals, departures, and transits) passed through South Africa’s ports of entry/exit. They comprised 776 848 South African residents and 1 934 143

Read More »

Remote Gambling Bill introduced in the National Assembly

The long-awaited Remote Gambling Bill 2022, which was initially announced by Mr. Dean Macpherson MP in September 2022 (Gazette No. 46847), has now been formally introduced in the National Assembly. The Bill aims to regulate remote/online gambling and betting activities. While a public comment period is expected, the timeline remains

Read More »